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Address: National Highway, Barangay Macabling, City Of Santa Rosa, Laguna
Telephone Nos. (049) 8372811
Fax No. (049) 8372809
Email:ssdi@centennial.ph



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Survey Form

Lot OwnerVisitor
Name:
Contact:
Email:

In line with our thrust of providing you the best service you deserve, we will appreciate if you can give us a few minutes of your time to evaluate our services. Below is a straight forward survey, which we believe, will help us further enhance the services we render.

I. How did you come to know about Centennial Garden?
Agent
Referral
Billboards/Media
Flyers
Others
Pls. specify
II. Would you intend to invest for your future?  If yes, would you invest now at Centennial Garden?
III. Why would you choose Centennial Garden?  (rate the following from a scale of 1-7. Where 1 is the highest)
Reputation Features
Price Previous Served your Family
Location  Others (pls. specify)
Spacious Roadway and Parking Area
IV. Rate our Features and Amenities using the following scale
  1 = Good ; 2 = Fair ; 3 = Poor ;     = Not Applicable
Features and Amenities
  Reception / Admin Area Chapel Olympus Acroopolis Playground Comport Rooms Park Sheds Water Plaza
Category
Cleanliness
Maintenance
Ventilation
Water Supply
Over-All Impression
V. About your visit
1. Purpose
Tripping
Lot Purchase/Investment
Payment
Interment
Account Inquirey/Billing
Other (pls. specify)
2. How long were you assisted?
Less than 30 mins 30 mins to 1 hr More than 1 hr
3. Were you satisfied with the assistance given?
4. What more can to make your visit more meaningful and memorable?
VI. Rate our employees using the following scale:
1 = Good ; 2 = Fair ; 3 = Poor
Transactions:
A = Sales Processing E = Internet Preceedings
B = Accpetance of Payment F = Actual Lot Verficantion
C = Account Inquiry/Billing
D = Telephone Inquiry
  A B C D E F
Category
Efficiency
Friendliness
Grooming
Product Knowledge
2. Who among our employees exceeded your expetation?
Employee's Name:
Reason(s):
3. Who needs improvement?
Employee's Name:
Reason(s):
VII. Have you attended or witnessed Centennial Garaden's interment?
YesNo
VIII. Interment Proceedings?
  Good Fair Poor
Category
Preparation/Set up
Cleanliness of Area
Security & Safety Measures
Equipment Condition
Interment Crew's Grooming
Quality of Service
Comments/Suggestions
I certify that the information are correct.